Shane McRoy

Sr. Operations Consultant


An ambitious and optimistic business executive with thirty years of
experience in the hospitality industry improving operations through
creative development. Expert needs assessment analyst with proven
abilities to cultivate new managers and trainers through systematic
curriculum design combined with practical hands-on operational job
training. Learning improvement expert able to identify areas of strength
and weakness to better implement company policies, standards, changes
in operation, and systems that optimize efficiency, productivity, and

Key areas of focus for his current initiatives include:

• Management Consulting
• Restaurant Operations
• Franchise Operations & Franchise Development
• Human Resources
• ICOS Management
• Project Consulting
• Labor Management
• Staffing & Recruiting
• Business Diagnostics
• Employee Engagement
• Employee Relations
• Catering & Event Planning
• P & L Management
• Training & Development
• Operational Policies & Procedures
• KPI – Performance Metrics

Interests: Volunteering, Community events, Wine Connoisseur, Chef